Vlogger Buddy

Support

Something not working, a feature unclear, or got an idea? Write to me. I make and support the app personally.

Support emailroman.bednar@brtech.sk

I usually reply within 2 business days. Please include your device model (iPhone, iPad or Apple Watch), iOS version and app version (Settings → Vlogger Buddy). For a bug, say what you did just before and what happened. Please don’t attach recordings or texts unless necessary.

Frequently asked questions

The app can’t see the camera or microphone

Vlogger Buddy asks for permission the first time you record. If you declined, change it like this:

  • Open Settings on your iPhone or iPad.
  • Find Vlogger Buddy in the app list.
  • Turn on Camera and Microphone.

The Photos permission (saving the finished video) and Local Network (remote control from a second device) are requested the first time you use that feature and are in the same place.

If you can’t change a permission, check Settings → Screen Time → Content & Privacy Restrictions.

Where are my recordings and scripts stored?

Only on your device. You will find your scripts in the Files app, in the Vlogger Buddy folder. The app sends nothing to any server. If you uninstall the app, the recordings and texts inside it are deleted, so export and save finished videos and audio elsewhere.

How do I export video, audio or captions?

After recording, choose a format (9:16, 4:5, 1:1 or 16:9) and check the preview. You can burn captions into the video (font, colour, size and position) or export them as an SRT file. Save the video to Photos with Save to Photos, or use the system share sheet to send it to Files or another app. You can copy the description and hashtags too.

How do I fix a mistake while reading?

While recording, go back a sentence and read it again; the old take is replaced. On Apple Watch it takes one tap: back to the last pause, and you keep recording. After recording you can snap the cursor to silence and fine-tune the start and end with millisecond nudging.

How does the subscription work and how do I cancel it?

The app is free to download and used with a subscription: €4.99 per month or €29.99 per year, with a 3-day free trial. Without a subscription only the subscription screen is shown.

The subscription renews automatically unless you cancel it at least 24 hours before the end of the current period. Cancel in Settings → [your name] → Subscriptions → Vlogger Buddy; payment and refunds are handled by Apple. You can also manage the subscription from the library menu (the “…” button) in the app.

I bought a subscription but the app is still locked

On the subscription screen tap Restore Purchases and make sure you are signed in with the same Apple Account you used to subscribe. If the offer doesn’t load (“Could not load the offer”), check your internet connection and try again in a moment. If the problem continues, write to me.

How does the Apple Watch app work?

The watch is a remote control for the reader on your iPhone: start and stop recording, go back to the last pause and jump to the previous or next sentence. Open a script in the reader on your iPhone first, then open the app on the watch. It does not work on its own.

How do I control the reader from a second iPhone or iPad?

In the library menu (“…”) choose Remote control. You must approve each connection on the device you are reading from. This needs the Local Network permission and both devices on the same network.

How do I get my text into the app?

Write it in the app, paste it from the clipboard, or import it from Word, PDF, RTF or plain text. The app can quickly turn plain text into a script and prepare a prompt for AI if you want to improve the text elsewhere. To try things out, use “Add sample script” in the library menu.

The sound is too quiet or distorted

Watch the level meter while you read. The ideal peak is roughly −12 to −3 dB. If the green bar keeps hitting the end, speak further from the microphone or lower your voice. If the recording is too quiet, move closer to the microphone.

Does the app send my text anywhere to be analysed?

No. Text, video and audio never leave your device until you share them yourself. Details are in the Privacy Policy.

I want to delete all my data

Your data exists only in the app on your device: delete the recordings and texts in the app, or uninstall it. There is nothing to delete on our side because we store none of your data.

Report a bug or suggest a feature

Send an email to the same address. The more precisely you describe the steps that led to the problem, the sooner I can find it. I read every feature suggestion.

Operator

BR-Tech s.r.o., Považská Bystrica, Slovakia. Contact: roman.bednar@brtech.sk.